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Shoulder, Arm & Hand Pain
When the Cause Is in the Chest, Not the Neck

Pain, numbness, tingling, or weakness in the shoulder, arm, or hand that is worse with overhead activity and has not resolved with neck or shoulder treatment may be coming from the thoracic outlet — the narrow space between the collarbone and the first rib where nerves and blood vessels can become compressed. This is thoracic outlet syndrome. It is frequently misdiagnosed. It is a real, treatable condition. Dr Lawrence Okiror, Consultant Thoracic and Robotic Surgeon (GMC 6150382), is one of very few surgeons in the UK offering robotic keyhole decompression for thoracic outlet syndrome. Surgery is considered only after conservative treatment has been tried. All patients treated to date have experienced significant improvement in their symptoms. Private appointments within 2–3 days. No GP referral required.

Last reviewed: April 2026 · Dr Lawrence Okiror FRCS(CTh) FRCSEd(CTh) · GMC 6150382

Frequently Misdiagnosed

Thoracic outlet syndrome is commonly mistaken for cervical spine disease, rotator cuff injury, or carpal tunnel syndrome. Many patients have had treatment for these conditions without improvement before TOS is considered. If that applies to you, this is worth assessing.

Conservative Treatment First

Surgery is not the first step. Physiotherapy, posture work, and activity modification are always tried first. Surgery is considered only where conservative treatment has not achieved adequate improvement and the anatomy of compression is clearly surgical.

Robotic Keyhole Surgery

Dr Okiror is one of very few surgeons in the UK offering thoracic outlet decompression via a robotic keyhole approach. All patients treated to date have experienced significant improvement. Less disruption and faster recovery than open surgery.

What Is Thoracic
Outlet Syndrome?

The thoracic outlet is the narrow space between the collarbone and the first rib, through which the nerves and blood vessels that supply the arm pass from the neck. When this space is too tight, those structures become compressed — causing the symptoms in the arm and hand.

Neurogenic TOS

The most common form. Nerves compressed, causing pain, numbness, tingling, and weakness in the arm and hand. Worse with overhead activity or carrying. The hand may feel clumsy or weak.

Most common form

Venous TOS

Vein compressed, causing arm swelling, heaviness, and sometimes blue discolouration. Can cause blood clots in the arm vein. Often occurs after vigorous overhead activity. Needs prompt assessment.

Seek prompt assessment

Arterial TOS

Artery compressed, causing coldness, pallor, and pain in the arm and hand. Least common but most serious form. Can affect blood supply to the hand. Requires urgent specialist assessment.

Seek urgent assessment

The Misdiagnosis
That Delays the Answer by Years

The symptoms of thoracic outlet syndrome overlap with cervical spine disease, a rotator cuff injury, or carpal tunnel syndrome. These are more common conditions, so they are investigated and treated first.

The difference is that TOS symptoms are typically worse with overhead activity, involve the whole arm and hand rather than a single nerve area, and do not improve with cervical spine or shoulder treatment. If your neck has been treated, your shoulder investigated, and carpal tunnel injected — and you still have the same symptoms — thoracic outlet syndrome is the diagnosis worth considering.

Full TOS Condition Page →
Often mistaken for:
  • Cervical spine disease or herniated disc
  • Rotator cuff injury or shoulder impingement
  • Carpal tunnel syndrome
  • Peripheral neuropathy
Clues that point to TOS instead:
  • Symptoms worse with overhead activity or carrying
  • Whole arm and hand affected, not a single nerve area
  • No improvement after cervical spine or shoulder treatment
  • Arm swelling or colour change

All patients treated by Dr Okiror for thoracic outlet syndrome to date have experienced significant improvement in their symptoms following surgery.

Questions About
Shoulder, Arm & Hand Pain

Questions most commonly asked by patients with persistent arm and hand symptoms not resolved by neck or shoulder treatment.

Book an Assessment →

Or call Jo Mitchelson:
020 7952 2882

What is thoracic outlet syndrome?
TOS occurs when the nerves and/or blood vessels travelling from the neck to the arm are compressed between the collarbone and the first rib. This causes pain, numbness, tingling, and weakness in the arm and hand — typically worse with overhead activity. It is a real, diagnosable, and treatable condition, frequently misdiagnosed as a neck or shoulder problem.
Why is it so often misdiagnosed?
The symptoms overlap significantly with cervical spine disease, rotator cuff injury, and carpal tunnel syndrome. TOS is diagnosed less often because it requires a specialist who knows what to look for. The key clues are symptoms worse with overhead activity, involving the whole arm and hand, and not improving with neck or shoulder treatment.
Is surgery always needed?
No. Conservative treatment — physiotherapy, posture work, activity modification — is always tried first. Surgery is considered only where conservative treatment has not worked adequately and the anatomy is clearly surgical. Dr Okiror gives an honest assessment of whether surgery is the right next step in your case.
What does the robotic keyhole operation involve?
Thoracic outlet decompression involves removing the first rib to relieve compression on nerves and blood vessels. Dr Okiror performs this using a robotic keyhole technique — one of very few surgeons in the UK to offer this approach. All patients treated to date have experienced significant improvement. Faster recovery than open surgery. Full TOS page →
My arm is swelling or going cold. Is this urgent?
Yes. Arm swelling, discolouration, or coldness suggests vascular TOS — compression of the blood vessels. Venous TOS can cause blood clots in the arm vein. Arterial TOS can affect blood supply to the hand. Both need prompt specialist assessment rather than a routine appointment.
Do I need a GP referral?
No. Private appointments within 2–3 days at London Bridge Hospital. Bring any existing imaging — MRI of the cervical spine or shoulder — and any previous specialist letters. New consultations from £250. Most major insurers accepted. Second opinions also available.

If the neck and shoulder have been treated
and it still hasn’t helped, it is time to look elsewhere.

No GP referral required. Private appointments at London Bridge Hospital within 2–3 days. Dr Okiror will assess whether thoracic outlet syndrome is the cause — and give you a clear answer and a clear plan.

Book an Assessment → Full TOS Condition Page

Jo Mitchelson, Private PA  · 020 7952 2882 · pa@lungsurgeon.co.uk

Guy’s and St Thomas’ ranked #1 and #2 in the UK · London Bridge Hospital #10 · Newsweek World’s Best Hospitals 2026

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